TIXSERVE ENABLES ITS CLIENTS TO BE FIRST MOVERS IN THE DIGITAL TICKET RACE
TIXSERVE ENABLES ITS CLIENTS TO BE FIRST MOVERS IN THE DIGITAL TICKET RACE
Tixserve is on a mission to work with its ticket selling clients to capture new digital commerce opportunities and remove the problems that are associated with outdated paper tickets including:
- High distribution costs
- Inconvenience for consumers
- Unauthorised re-sale of tickets
These are some of the features of the patent-pending Tixserve solution:
Tixserve clients are experiencing digital ticket adoption rates of 50% + by consumers. This is not surprising as more and more people avail of mobile boarding passes at airports and use mobile wallets to pay for stuff in shops. By availing of Tixserve's ready-made, secure, interactive and digital commerce-enabled mobile ticket fulfilment solution ticket sellers can steal a march on their competitors as the digital ticket race gets underway in the live events market.
Fans love the combination of digital convenience and interactive content resulting in deeper engagement with event organisers/ticket sellers.
Because Tixserve tickets are digital, we deliver them quickly and securely directly to customers’ mobile phones, meaning there are no printing, posting or associated back office costs.
The Tixserve wallet app is a white label product that can be quickly and easily integrated with existing ticket sellers’ systems. This enables event organisers to capture commercially valuable data from customers which can be used in accordance with data privacy requirements to generate new revenues from the sale of merchandise and other ancillary services.
Be seen as a progressive leader in responding to the requirements of the mobile generation of event goers.
Transfer of ticket fulfilment data from the ticket selling platform to the Tixserve platform can be implemented via application programming interface (API) or batch file:
Tixserve provides its clients with portal access to its ecosystem to manage the life cycle of tickets including ticket design and configuration of security and other features and to extract valuable data.
Tickets are delivered to a mobile app wallet downloaded by customers of Tixserve's clients. This Tixserve-powered app may be branded as Tixserve or customised with the client's brand. The functionality of the app may also be integrated into an existing 3rd party app.
The Centre for Secure Information Technologies (CSIT) based at Queen’s University Belfast has announced Tixserve as the newest addition to its associate membership programme. At a time when cyber-attacks continue to rise, CSIT and Tixserve will work together to combat cyber-crime within the ticketing industry.
CSIT encourages collaboration among academics, researchers, engineers, industry and government to accelerate the results of cyber and physical security research through to commercial application.
Judith Millar, Business Development Manager, CSIT commented: “CSIT is pleased to announce this new partnership with Tixserve through our associate membership programme. Tixserve is a highly innovative start-up company, introducing secure, paperless tickets that have the potential to revolutionise the entertainment industry, and the secondary ticket sales market.”
Managing Director of Tixserve Patrick Kirby said: "When we founded Tixserve, we set out to help the ticketing industry to reduce dependence on paper and to meet the expectations of the mobile generation. We wanted to create a digital ticket that enhances the user experience for fans, delivers commercial benefits for ticket-sellers, and offers cast iron security. Partnering with CSIT gives Tixserve a competitive advantage with access to CSIT's cutting-edge knowledge, research and resources, enabling us to future-proof our platform and consistently offer our clients the latest appropriate technologies in this rapidly evolving sector."
Tixserve has partnered with Ireland’s largest independent ticketing provider tickets.ie to power the company’s in-app mobile ticket offering. Under the agreement, tickets.ie customers can access their digital tickets from within a tickets.ie app, with the Tixserve offering being made available for immediate use by selected clients of tickets.ie.
tickets.ie specialises in stadium ticketing and processes 2.7 million tickets annually for high-volume, high-demand live entertainment events across Ireland. Its clients from the sports, arts, music and theatre sectors drive sales through its website (9.1 million annual impressions), its 370 outlets, and a weekly newsletter which goes out to some 174,000 subscribers.
Tickets.ie chief executive John O’Neill said: “tickets.ie has always been driven by the fans – we listen to what they want when buying tickets and always aim to improve their event experience. We are delighted to be partnering with Tixserve so that tickets.ie customers can enjoy the convenience and security of in-app ticketing. Tixserve fulfilment was easy to integrate and really complements our existing delivery methods, such as post, box office collection and print at home.”
Tixserve managing director Patrick Kirby (pictured) said: “This partnership with tickets.ie will mean their customers will benefit from highly secure, convenient and content-rich digital tickets, which can be tailor-made to bring real added value to each individual event, enabling new revenue opportunities for organisers. For Tixserve, it’s great to be able to partner with such a dynamic company that has strong footholds across the Irish live entertainment industries.”
Chambers, who has worked in the live entertainment market for more than 20 years, was the vice-president of European development at Ticketmaster and senior vice president of international corporate development for Live Nation.
In addition, Chambers (pictured) founded TicketWeb in the UK, which is an online ticketing agency now owned by Ticketmaster.
Chambers said: “The live entertainment sector is often slow to adopt the benefits of new technologies. It no longer makes sense to rely solely on paper tickets – especially when you look at the tremendous capabilities of a secure Tixserve digital ticket.”
Chambers added: “The future of ticketing must incorporate seamless digital distribution with mobile authentication, and enhanced consumer services including event timings, line-ups and biographies, location maps, with added value merchandise up-sale opportunities. Tixserve does all of this, and more.” Co-founder and managing director of Tixserve, Patrick Kirby, said: “Tim Chambers brings a rich international experience and will help to steer the company as we target large global opportunities in the live event ticketing industry. Since our launch in 2017, we have successfully concluded a number of extensive private field trials with well-known venues and ticket agents in the United Kingdom and Ireland and we look forward to announcing details of commercial partnerships with these clients very soon.”
- Posted by The Ticketing Business
We have been recognised by Enterprise Ireland as a "Start-up with high potential" and "global ambition" and took part in their Start-Up Showcase event in Croke Park, Dublin. Tixserve's CEO Pat Kirby networked with other start-ups and entrepreneurs at the event and was on-hand for interviews with press to tell them why Tixserve is the ideal ticket fulfilment platform for live events.
Show of Hands, one of the UK's most successful and respected acoustic roots and folk bands featuring the enormous talents of Steve Knightley and Phil Beer is celebrating 25 years together this year. The band will be touring cathedrals the length and breadth of England this Autumn, accompanied by Miranda Sykes and featuring guest Kirsty Merryn. Tixserve has teamed up again with Townsend Music and is delighted and honoured to be delivering the tickets for four of these cathedral dates.
Tixserve is excited to be involved in Feeder’s 21st Anniversary celebrations at “The Homecoming” event on 25 August in Chepstow. The band have played a unique part in the UK music scene over the years achieving many major hits and their live shows are certainly not to be missed. We are delighted to be offering fans the delivery of fast and content rich mobile tickets through the Townsend Music App. In addition to the convenience of offering mobile tickets, with every mobile ticket purchased fans will be automatically entered into a competition to meet the band on the day. We are looking forward to contributing to an epic evening of live entertainment.
We were very proud to officially launch our service in collaboration with Autonomy Music’s 10th anniversary showcase at the fantastic Omeara venue. With a rocking line up of bands including The Lottery Winners, Tiggi Hawke, Moses and Wide Eye Boy, it was guaranteed to be a great night of live music. The quote of the night for us came from the friendly doorman when speaking about our system “It was super easy - the most difficult thing was taking my glove off! ”. A big thanks to the very hard working Autonomy music team and to the super bands and of course to the fans, who all contributed to a fantastic party night.
Tixserve is delighted to be working with Music Venue Trust to introduce its new, patent-pending, mobile ticket delivery solution to local venues across the United Kingdom. Tixserve is proud to be a sponsor of the sold out Venues Day 2016 taking place at the Roundhouse, London on 18th October 2016. Tixserve strongly supports the work of Music Venue Trust to protect the UK live music network by securing the long-term future of iconic grassroots music venues. Tixserve is powering the Venues Day app that can be downloaded from the App Store and Google Play for the convenience of delegates.
The InterTradeIreland Seedcorn Competition offers a share of €280,000 cash prize fund but is much more than just a cash competition. Seedcorn is primarily a way to help companies make their business investor- ready and improve their chances of securing venture funding.
Tixserve is delighted to have been short-listed for the finals of upSTART from over four hundred international applicants. upSTART was created by Digital DNA Belfast, the leading European Tech and enterprise event, to identify, showcase and reward digital startups that have the potential to become high-impact businesses. It is a one day-day pitching battle that sees startups with high growth potential from the digital space pitch their business to a panel of industry leaders and enterprise experts in front of an audience of investors, brands and the media. It brings all of the passion, skill, competitiveness and drama of a boxing match to the world of business!
This is according to the latest research from Mobiles.co.uk, a Dixons Carphone PLC company, reported by Mobile News. Based on a sample of 1,000 surveyed on May 30th 2016, the survey found that more UK residents are using their smartphones as a form of digital ticketing. This included boarding passes (23 per cent), rail tickets (20 per cent), bus and coach tickets (19 per cent) and event tickets (18 per cent).
The research also recorded responses on why users were reluctant to switch to smartphone ticketing. Running out of battery (57 per cent), losing the phone (55 per cent), security (55 per cent), losing WiFi signal (54 per cent) and the ticket not being accepted (48 per cent) were the main reasons.
The good news is that the patent-pending Tixserve electronic ticketing system addresses each of those concerns, and other 'what if' scenarios, so that fans and patrons can now be 100% confident of getting in to see their favourite music artist, sports team or theatre performance with the convenience of smartphone digital ticketing.
This week Tixserve is giving live demos of its secure mobile ticket solution at The Great Escape – The Festival for New Music. This event attracts movers and shakers in the music industry to do new business with emerging talent. Tixserve is delighted to have met a significant number of customer prospects. The Great Escape Convention sits at the heart of the festival, with 3,500 music industry professionals from across the world amassing for three days of learning, debating and networking. In addition to the talks and debates, delegates have access to a wide range of networking events and parties. And thanks to our friends at Music Glue for the amazing hospitality!
This forum attracts over 400 ticketing industry delegates from all of the major ticketing players and associated supply services. It is one of the largest international ticketing industry assemblies and gives Tixserve a great opportunity to showcase its innovative mobile ticketing solution to an audience of senior professionals from the music, sport and arts/culture sectors.
Once a year, the top players in the international live music business are invited to London for the world’s biggest ‘actual reality’ meet-up: the ILMC. Tixserve was very pleased to accept an invitation to pitch at the 'New Technology: Bits and Bots' session chaired by Steve Machin of Dot Tickets. The Tixserve value proposition was well received by the audience and lots of new contacts and friends were made.
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